I’ve had the inestimable pleasure (?) of working on several software implementation projects over the past few years, and the one thing I can tell you with absolute certainty is that no matter how long you think it will take, it will take longer.
My most recent assignment involved an implementation that had to reschedule their go-live date FOUR times in a year for just one version release. This is a project that has already been going on for three years and has been through at least two consultant firms trying to manage the process. The team continually faced challenges related to interfaces, end user requirements, inadequate testing, etc etc etc. It seems there is never enough time to get it all right before launch. And the more bodies you throw at a project like this, the worse it gets.
So why are we so impatient with this one related to the health insurance marketplace?
Because the wankers don’t want anyone to like it or find anything good on it or get what they actually need at a fair market rate. When the majority of the bugs get fixed and people can go on the exchange and find out what’s really out there, the people are going to like it. It will change the game for the insurance companies — you know, the one that was set up in the 1970’s between Nixon and the HMO gurus. Perhaps you recall reading about some of the conversation:
Ehrlichman: “Edgar Kaiser is running his Permanente deal for profit. And the reason that he can … the reason he can do it … I had Edgar Kaiser come in … talk to me about this and I went into it in some depth. All the incentives are toward less medical care, because …”
President Nixon: [Unclear.]
Ehrlichman: “… the less care they give them, the more money they make.”
President Nixon: “Fine.” [Unclear.]
Ehrlichman: [Unclear] “… and the incentives run the right way.”
President Nixon: “Not bad.”
It is in the Republicans best interest right now to bash the hell out of the exchange, because when the kinks are worked out and the people find out the truth, their run will be over.
That will be a beautiful thing.